At ChatInfy, we strive to ensure satisfaction with our WhatsApp marketing and automation services.

1. Service-Based Nature

Since our services are digital and subscription-based, refunds are generally not provided once a campaign is initiated or API access is granted.

2. Eligible Refunds

Refunds may be considered under the following conditions:

• Double or duplicate charges.

• Technical failure where the service could not be delivered and the fault lies with ChatInfy.

3. Non-Eligible Scenarios

• Change of mind after subscription.

• Violation of our terms or WhatsApp policies.

• Non-utilization of services during the subscription period.

4. Refund Process

To request a refund, contact our info team at [info@chatinfy.in] within 7 days of the transaction. Include order details and reason for refund.